L4 - Key areas of study:

• Module 1 - Planning and controlling a dental practice

Understanding the current state of dentistry
Understanding the current legislative and regulatory framework
Creating a practice vision and strategy
Planning and basic control of practice operations and finances

• Module 2 - Managing people and developing teamwork in the dental practice

Personnel - creating job descriptions and implementing evaluation procedures
Recruitment - the process from creating an advert to offer letters and induction programmes
Development - training, career structures, lifelong learning and motivation
Teamwork - creating and leading a team, sharing ideas, assigning responsibilities, what to do when things go wrong

• Module 3 - Creating a service-led dental practice

Identifying what makes the ideal patient for your practice
Reshaping your patient base to meet your criteria
Recruiting and retaining the patients you want
Meeting and exceeding patient expectations
Presenting and communicating with patients, staff and external agencies

L4 - Locations and Dates:

The dates for our next series of programmes are as follows:

	Jan	Feb	March	May	Jun	Jul	Oct	Nov	Dec
L4/L7
London	Jan 18	Feb 22	Mar 21	May 23	Jun 20	Jul 25	TBC*	TBC*	TBC*
Manchester	Jan 12	Feb 16	Mar 15	May 17	Jun 14	Jul 12	TBC*	TBC*	TBC*

* To be Confirmed

Note that L4 and L7 courses are taught together - facilitating the participation of Dental Principal and Practice Manager or other team members for example - although assessments are different.

All courses have a maximum of 15 participants

Notes:

  a) London course on this date is in progress.  You may join in May and begin with module 3, or begin in London on the 2nd date
  b) Course location dependent on demand - minimum of 7 participants required

L4 - Cost:

Cost: £2200 including all assessment and administrative fees due to the University of Chester (£750), all course materials (excluding books on the reading list), unlimited email support between formal sessions, refreshments and lunch on training days.

How to pay: Payment in full should be made by cheque. One cheque should be made payable to The Dentistry Business for £1450, the other made payable to The University of Chester for £750. Both cheques should be sent with the completed application form to The Dentistry Business, Apartment D, Levenhurst, Delamer Road, Altrincham, WA14 2NQ

To pay by credit / debit card, please call Sim on 0161 928 5995

Your local Business Link may have funds available to support the costs of this programme.

L4 - Terms & Condition:

All fees quoted are correct at the time of printing and apply to each individual booking. A discount on the Dentistry Business fee may be available for participants from the same practice, but no reduction is available on the University of Chester fees.  Please call the office to discuss this.
All bookings will be considered to be confirmed when received by The Dentistry Business by phone, email or post and subject to our cancellation policy from that date.   We will confirm your booking within 1 week of receipt.  You can apply using the form on our website or brochure or by telephone (0161 928 5995). 
Payment will be due prior to the start of the programme. Instructions for payment will be provided when we invoice you. You will receive an invoice with a requirement for 2 cheques - 1 for The Dentistry Business fee and one for the University of Chester
Cancellation Policy: If you are unable to proceed with the programme prior to its start, you must cancel in writing.  There may be a cancellation charge depending on the time before the programme begins, in line with the following policy;

• No charge - up to  6 weeks prior to the programme start
• 50% of TDB fee - between 3 and 6 weeks prior to the programme start
• 100% of TDB fee - less than 3 weeks prior to the programme start
• If The Dentistry Business cancels a programme prior to its start, all fees paid will be refunded.  We reserve the right to cancel a programme because of a lack of demand; we will always offer alternative dates or locations and may offer a refund or credit dependent on the circumstances.  The Dentistry Business will accept no liability for any consequential or indirect loss arising from the cancellation.

L4 - FAQ's: