L7 - Key areas of study:

• Module 1 - Planning and controlling a dental practice

Understanding the current state of dentistry
Understanding the current legislative and regulatory framework
Creating a practice vision and strategy
Planning and basic control of practice operations and finances

• Module 2 - Managing people and developing teamwork in the dental practice

Personnel - creating job descriptions and implementing evaluation procedures
Recruitment - the process from creating an advert to offer letters and induction programmes
Development - training, career structures, lifelong learning and motivation
Teamwork - creating and leading a team, sharing ideas, assigning responsibilities, what to do when things go wrong

• Module 3 - Creating a service-led dental practice

Identifying what makes the ideal patient for your practice
Reshaping your patient base to meet your criteria
Recruiting and retaining the patients you want
Meeting and exceeding patient expectations
Presenting and communicating with patients, staff and external agencies

L7 - Locations and Dates:

The dates for our next series of programmes are as follows:

	Day	May	June	July	Oct	Nov	Dec	Jan	Feb	March
L4/L7
 - London a)	Weds	May 11	Jun 8	July 6	Oct 19	Nov 16	Dec 14	Jan 18	Feb 22	Mar 21
 - London	Thurs	May 12	Jun 9	July 7	Oct 20	Nov 17	Dec 15	Jan 19	Feb 23	Mar 22
 - Manchester	Thurs	May 26	Jun 23	July 14	Oct 6	Nov 10	Dec 8	Jan 12	Feb 16	Mar 15
 - Bristol b)	Weds	May 18	Jun 15	July 13	Oct 5	Nov 9	Dec 7	Jan 11	Feb 15	Mar 14
 - Leeds b)	Tues	May 24	Jun 21	July 19	Oct 11	Nov 22	Dec 20	Jan 24	Feb 28	Mar 27
 - Scotland b)	Weds	May 25	Jun 22	July 20	Oct 12	Nov 23	Dec 21	Jan 25	Feb 29	Mar 28
 - Belfast b)	Tues	May 17	Jun 14	July 15	Oct 4	Nov 8	Dec 6	Jan 10	Feb 14	Mar 20

Note that L4 and L7 courses are taught together - facilitating the participation of Dental Principal and Practice Manager or other team members for example - although assessments are different.

All courses have a maximum of 15 participants

Notes:

• London course on this date is in progress.  You may join in May and begin with module 3, or begin in London on the 2nd date
• Course location dependent on demand - minimum of 7 participants required

L7 - Cost:

Cost: £2600 including all assessment and administrative fees due to the University of Chester (£840), all course materials (excluding books on the reading list), unlimited email support between formal sessions, refreshments and lunch on training days.

How to pay: Payment in full can be made by cheque or credit / debit card. One cheque should be made payable to The Dentistry Business for £1760, the other made payable to The University of Chester for £840. Both cheques should be sent with the completed application form to The Dentistry Business, Apartment D, Levenhurst, Delamer Road, Altrincham, WA14 2NQ

To pay by credit / debit card, complete your details on the downloadable application form

It is possible to pay for this course by instalments, please call 0161 928 5995 for more details

Your local Business Link may have funds available to support the costs of this programme.

L7 - Terms & Condition:

All fees quoted are correct at the time of printing and apply to each individual booking. A discount on the Dentistry Business fee may be available for participants from the same practice, but no reduction is available on the University of Chester fees.  Please call the office to discuss this.
All bookings will be considered to be confirmed when received by The Dentistry Business by phone, email or post and subject to our cancellation policy from that date.   We will confirm your booking within 1 week of receipt.  You can apply using the form on our website or brochure or by telephone (0161 928 5995). 
Payment will be due prior to the start of the programme.  If you choose to pay by instalments, the £50 credit cost will be added to your Full Amountalment.  Instructions for payment will be provided when we invoice you.  You will receive 2 invoices - 1 for The Dentistry Business fee and one for the University of Chester
Cancellation Policy: If you are unable to proceed with the programme prior to its start, you must cancel in writing.  There may be a cancellation charge depending on the time before the programme begins, in line with the following policy;

• No charge - up to  6 weeks prior to the programme start
• 50% of TDB fee - between 3 and 6 weeks prior to the programme start
• 100% of TDB fee - less than 3 weeks prior to the programme start
• If The Dentistry Business cancels a programme prior to its start, all fees paid will be refunded.  We reserve the right to cancel a programme because of a lack of demand; we will always offer alternative dates or locations and may offer a refund or credit dependent on the circumstances.  The Dentistry Business will accept no liability for any consequential or indirect loss arising from the cancellation.

L7 - FAQ's: